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Abstract:
In marketing, customer segmentation is a very critical element. This paper focuses on clustering algorithms. First, the commonly used K-means algorithm was introduced, and then, it was optimized using the improved Lion Swarm Optimization (ILSO) algorithm and the Calinski-Harabasz (CH) index. The results of the experiment for the UCI dataset showed that the CH indicator obtained an accurate number of clusters, and the clustering accuracy of the ILSO-K-means algorithm was higher, both above 90%. Then, in customer segmentation, the customers of an enterprise were divided into four groups using the ILSO-K-means algorithm, and different marketing suggestions were given. The experimental analysis proves the usability of the ILSO-K-means algorithm in customer segmentation, which can be further applied in practice.
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JOURNAL OF INTELLIGENT & FUZZY SYSTEMS
ISSN: 1064-1246
Year: 2023
Issue: 4
Volume: 45
Page: 5441-5448
1 . 7
JCR@2023
1 . 7 0 0
JCR@2023
JCR Journal Grade:3
CAS Journal Grade:4
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SCOPUS Cited Count:
ESI Highly Cited Papers on the List: 0 Unfold All
WanFang Cited Count:
Chinese Cited Count:
30 Days PV: 2
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