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author:

Zheng, Yulan (Zheng, Yulan.) [1] (Scholars:郑雨兰)

Indexed by:

EI Scopus SCIE

Abstract:

In marketing, customer segmentation is a very critical element. This paper focuses on clustering algorithms. First, the commonly used K-means algorithm was introduced, and then, it was optimized using the improved Lion Swarm Optimization (ILSO) algorithm and the Calinski-Harabasz (CH) index. The results of the experiment for the UCI dataset showed that the CH indicator obtained an accurate number of clusters, and the clustering accuracy of the ILSO-K-means algorithm was higher, both above 90%. Then, in customer segmentation, the customers of an enterprise were divided into four groups using the ILSO-K-means algorithm, and different marketing suggestions were given. The experimental analysis proves the usability of the ILSO-K-means algorithm in customer segmentation, which can be further applied in practice.

Keyword:

Clustering algorithm customer segmentation lion cluster optimization algorithm marketing marketing methods

Community:

  • [ 1 ] [Zheng, Yulan]Fuzhou Univ, Coll Econ & Management, Fuzhou 350108, Fujian, Peoples R China

Reprint 's Address:

  • 郑雨兰

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Source :

JOURNAL OF INTELLIGENT & FUZZY SYSTEMS

ISSN: 1064-1246

Year: 2023

Issue: 4

Volume: 45

Page: 5441-5448

1 . 7

JCR@2023

1 . 7 0 0

JCR@2023

JCR Journal Grade:3

CAS Journal Grade:4

Cited Count:

WoS CC Cited Count:

SCOPUS Cited Count:

ESI Highly Cited Papers on the List: 0 Unfold All

WanFang Cited Count:

Chinese Cited Count:

30 Days PV: 2

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