Battery　electric　vehicles　(BEVs)　and　hydrogen　fuel　cell　vehicles　(HFCVs)　will　predominate　in　near　future,　and　the　new　energy　vehicle　(NEV)　charging　station　which　provides　charging　services　for　aforementioned　NEVs　could　grow　rapidly.　The　reliability　of　the　NEV　charging　station　would　be　the　primary　concern　for　early　construction　and　NEV　users.　This　study　investigates　the　reliability　evaluation　of　NEV　charging　station　considering　the　impact　of　charging　experience　and　analyzes　the　influence　of　various　factors　by　comparing　the　evaluation　results.　The　explicit　modelling　of　the　station　considering　power　generation　system,　coupling　devices　and　hydrogen　storage　is　presented　and　an　optimal　revenue　model　is　established　to　coordinate　the　operation　of　the　station.　A　reliability　index　system　is　established　to　evaluate　the　charging　reliability　of　the　NEV　charging　station　and　reflect　the　charging　experience.　In　addition,　an　amount　model　estimating　the　number　of　vehicles　accessed　in　the　coming　days　is　proposed　to　address　the　impact　of　driver　charging　experience　on　the　reliability　evaluation.　The　results　show　that　it　is　necessary　to　consider　the　charging　experience　in　reliability　evaluation.　The　comparison　and　analysis　of　reliability　evaluation　results　reveal　that　the　charging　reliability　and　profit　of　the　charging　station　are　influenced　by　the　initial　hydrogen　in　tank,　the　price　of　hydrogen/electricity　and　the　sizes　of　electrolyzer,　hydrogen　tank　and　fuel　cell.　The　reliability　evaluation　provides　guidance　for　determining　the　parameters　of　these　factors.　©　2021　Hydrogen　Energy　Publications　LLC