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author:

Chen, Ruijun (Chen, Ruijun.) [1] | Xie, Yaping (Xie, Yaping.) [2] (Scholars:谢雅萍) | Liu, Yingqi (Liu, Yingqi.) [3]

Indexed by:

SSCI SCIE

Abstract:

Organizational resilience is an important means of coping with crises. This concept has received much attention within both academia and industry. However, research on the definition and measurement of organizational resilience is still in the exploratory stage. To date, studies on organizational resilience have yielded mixed conclusions, which makes it difficult to provide specific recommendations for coping with crises. This paper uses an exploratory case study approach to explore the process of organizational resilience among six highly resilient companies: Southwest Airlines, Apple, Microsoft, Starbucks, Kyocera, and Lego. We employed grounded theory to distill the main characteristics of organizational resilience, to explore and validate its structural dimensions, and to develop a measurement scale for organizational resilience. Further, we conducted reliability and validity analysis, exploratory factor analysis, and validation factor analysis on the 526 valid data collected. Results show that organizational resilience includes five dimensions: capital resilience, strategic resilience, cultural resilience, relationship resilience, and learning resilience. The measurement scale has good reliability and validity, which better reflects the notion of organizational resilience. This study bridges the gaps in the existing literature on organizational resilience and its measurement scales, and provides a foundation for future research.

Keyword:

dimensions multiple case study organizational resilience scale development

Community:

  • [ 1 ] [Chen, Ruijun]Beijing Jiaotong Univ, Sch Econ & Management, Beijing 100044, Peoples R China
  • [ 2 ] [Liu, Yingqi]Beijing Jiaotong Univ, Sch Econ & Management, Beijing 100044, Peoples R China
  • [ 3 ] [Xie, Yaping]Fuzhou Univ, Sch Econ & Management, Fuzhou 100044, Peoples R China

Reprint 's Address:

  • [Chen, Ruijun]Beijing Jiaotong Univ, Sch Econ & Management, Beijing 100044, Peoples R China;;[Liu, Yingqi]Beijing Jiaotong Univ, Sch Econ & Management, Beijing 100044, Peoples R China

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Source :

SUSTAINABILITY

ISSN: 2071-1050

Year: 2021

Issue: 5

Volume: 13

3 . 8 8 9

JCR@2021

3 . 3 0 0

JCR@2023

ESI Discipline: ENVIRONMENT/ECOLOGY;

ESI HC Threshold:114

JCR Journal Grade:2

CAS Journal Grade:3

Cited Count:

WoS CC Cited Count: 45

SCOPUS Cited Count: 74

ESI Highly Cited Papers on the List: 0 Unfold All

WanFang Cited Count:

Chinese Cited Count:

30 Days PV: 3

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