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author:

Xi, Yunjiang (Xi, Yunjiang.) [1] | Geng, Jiaxiu (Geng, Jiaxiu.) [2] | Deng, YuShan (Deng, YuShan.) [3] | Liao, Xiao (Liao, Xiao.) [4] | Yu, Juan (Yu, Juan.) [5] (Scholars:于娟)

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Abstract:

An intelligent evaluation method was proposed for the credibility of answers in online medical communities (OMCs). By applying the method to evaluate and classify the credibility of answers, this paper aimed to inspire users to adopt reliable health information, enhance the credibility of content, and support OMCs healthy development. The study constructed a content knowledge graph for answers in OMCs and a domain knowledge graph for diabetes. The concepts of entity regularity, relationship consistency coefficient, and relationship accuracy were introduced to calculate credibility scores for the triples in the community answers, which would be aggregated to evaluate the content credibility. Validation results from the xywy.com website show that our method effectively evaluated and classified the credibility of Q&A content, achieving intelligent identification and filtering of suspicious answers. The precision accuracy of credible answers is 92.5%, significantly improving efficiency and interpretability compared to manual scoring methods. This study optimized the current content review model in OMCs, enhanced content management efficiency and accuracy, and provided feasible tools and methods for monitoring the information quality in OMCs and delivering reliable medical knowledge services. © The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2025.

Keyword:

Data accuracy Knowledge graph

Community:

  • [ 1 ] [Xi, Yunjiang]School of Business Administration, South China University of Technology, Guangzhou; 510641, China
  • [ 2 ] [Xi, Yunjiang]School of Management, Guangzhou City University of Technology, Guangzhou; 510800, China
  • [ 3 ] [Geng, Jiaxiu]School of Business Administration, South China University of Technology, Guangzhou; 510641, China
  • [ 4 ] [Deng, YuShan]School of Business Administration, South China University of Technology, Guangzhou; 510641, China
  • [ 5 ] [Liao, Xiao]School of Internet Finance and Information Engineering, Guangdong University of Finance, Guangzhou; 510521, China
  • [ 6 ] [Yu, Juan]Faculty of Economics and Management, Fuzhou University, Fuzhou; 350108, China

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ISSN: 1865-0929

Year: 2025

Volume: 2269 CCIS

Page: 256-276

Language: English

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ESI Highly Cited Papers on the List: 0 Unfold All

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30 Days PV: 3

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