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author:

Liao, Xiao (Liao, Xiao.) [1] | Ye, Guangyu (Ye, Guangyu.) [2] | Yu, Juan (Yu, Juan.) [3] (Scholars:于娟) | Xi, Yunjiang (Xi, Yunjiang.) [4]

Indexed by:

SSCI SCIE

Abstract:

Lead users are the group of most valuable users in product innovation and new product development for a certain firm. Based on web mining methods on user innovation communities, this paper presents quantitative methodology to evaluate the contributions and values of online community users to identify lead users. Firstly, we analyze user behaviors and calculate the user interest index (UII) of posts, keywords and innovation fields to measure the popularity of innovations based on other users' focus. Secondly, the model of User Innovation Knowledge supernetwork (UIKSN) is proposed, in which UIIs and user contributions are considered as two types of node weights for integrating behavior data and content data. And then, rules and methods are suggested based on the UIKSN model for identifying lead users to meet various requirements including contributions and UIIs in posts, keywords, hot frontiers, core innovation fields, and even in certain fields or knowledge points. Furthermore, knowledge structures are analyzed through ego-network analysis. Case studies show that the proposed UIKSN model and methodology are more objective and credible and thus have good potentials for identifying and analyzing lead users from multiple levels, such as posts, keywords, hot front, core innovation fields, etc.

Keyword:

Knowledge structure Lead users Online user innovation Supernetwork

Community:

  • [ 1 ] [Liao, Xiao]Guangdong Univ Finance, Sch Internet Finance & Informat Engn, Guangzhou 510520, Peoples R China
  • [ 2 ] [Ye, Guangyu]South China Univ Technol, Sch Business Adm, Guangzhou 510641, Peoples R China
  • [ 3 ] [Xi, Yunjiang]South China Univ Technol, Sch Business Adm, Guangzhou 510641, Peoples R China
  • [ 4 ] [Yu, Juan]Fuzhou Univ, Sch Econ & Management, Fuzhou 350108, Peoples R China

Reprint 's Address:

  • [Xi, Yunjiang]South China Univ Technol, Sch Business Adm, Guangzhou 510641, Peoples R China

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Source :

ANNALS OF OPERATIONS RESEARCH

ISSN: 0254-5330

Year: 2021

Issue: 2

Volume: 300

Page: 515-543

4 . 8 2

JCR@2021

4 . 4 0 0

JCR@2023

ESI Discipline: ENGINEERING;

ESI HC Threshold:105

JCR Journal Grade:2

CAS Journal Grade:3

Cited Count:

WoS CC Cited Count: 5

SCOPUS Cited Count: 4

ESI Highly Cited Papers on the List: 0 Unfold All

WanFang Cited Count:

Chinese Cited Count:

30 Days PV: 1

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