Translated Title
Communication Mode Preference Paradox and Its Derivate:Communication Performance Assessment Paradox
Translated Abstract
The 'communication mode preference(CMP) paradox' says that people prefer to receive precise,i.e.numerical,information involving probabilities of chance events,but they prefer to express them in,vaguer,verbal terms.This research investigate native Chinese speakers' communication mode preference in a general context and in a weather forecasting context and,evaluate the performance of four types of managers(two types of 'loud hailer': to get information from a subordinate verbally and to give information to a supervisor verbally;to get information from a subordinate numerically and to give information to a supervisor numerically,and two types of'information interpreter': to get information from a subordinate in quantitative form,but to give information to a supervisor in verbal form;to get information from a subordinate in verbal form,but to give information to a supervisor in quantitative form).Our findings reveal that,(1) the CMP paradox detected in English-speaking cultures is robust enough to survive in Chinese-speaking culture where non-probabilistic thinking is presumably overwhelming and,most importantly,the CMP paradox is much more likely to be betrayed by Chinese speakers than by English speakers;(2) for exactly the same'loud hailer' managers,those who parrot another numerically are evaluated as acceptable while those who parrot another verbally are assessed as unacceptable;for exactly the same 'information interpreter' managers,those who translate numbers into words are evaluated as acceptable whereas those who translate words into numbers are assessed as unacceptable,which we dub the 'communication performance assessment(CPA) paradox';(3) these two closely related communication paradoxes are commonly betrayed by management students as well as by middle-level managers.The theoretical and practical implications of exploring these paradoxes are discussed.
Translated Keyword
communication mode preference paradox
communication performance assessment paradox
middle-level managers
native Chinese speakers
Access Number
WF:perioarticalCASS_39530439