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author:

Wang, Y.-M. (Wang, Y.-M..) [1]

Indexed by:

Scopus

Abstract:

Quality function deployment (QFD) is often implemented to transform customer requirements (CRs) into the engineering design requirements (DRs) of a new product. Prioritising engineering DRs is essential to reasonably allocate resources for the new product development, and often must be done under uncertainty due to the vagueness and impreciseness of the judgments made by customers and QFD team members, and is a typical group decision behaviour that requires the active participation of multiple customers and multiple QFD design team members. Fuzzy set theory provides a theoretical basis for solving such group decision-making problems under uncertainty. Existing approaches for prioritising DRs under uncertainty usually simplify the group decision-making problem as non-group decision making for solution by simply aggregating individuals opinions using their arithmetic averages. This paper proposes a different fuzzy group decision-making procedure for prioritising DRs under uncertainty. The proposed approach does not aggregate the individual judgments of customers and QFD design team members, but rather aggregates the technical importance ratings of DRs, and can produce more rational and robust priority rankings for DRs through fuzzy normalisation. A real design case of a flexible manufacturing system (FMS) is examined to show the effectiveness and the potential applications of the proposed approach. Results are compared with those obtained by two known approaches. © 2012 Copyright Taylor and Francis Group, LLC.

Keyword:

engineering design requirements; fuzzy group decision making; fuzzy normalisation; priority ranking; quality function deployment

Community:

  • [ 1 ] [Wang, Y.-M.]Decision Sciences Institute, Fuzhou University, Fuzhou, China
  • [ 2 ] [Wang, Y.-M.]School of Management, Hefei University of Technology, Hefei, China

Reprint 's Address:

  • [Wang, Y.-M.]Decision Sciences Institute, Fuzhou University, Fuzhou, China

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Source :

International Journal of Production Research

ISSN: 0020-7543

Year: 2012

Issue: 23

Volume: 50

Page: 6963-6977

1 . 4 6

JCR@2012

7 . 0 0 0

JCR@2023

JCR Journal Grade:2

CAS Journal Grade:3

Cited Count:

WoS CC Cited Count:

SCOPUS Cited Count: 35

ESI Highly Cited Papers on the List: 0 Unfold All

WanFang Cited Count:

Chinese Cited Count:

30 Days PV: 3

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